The team behind smarter support
We're building AI-powered customer support that never sleeps - a platform where businesses of any size can deliver instant, accurate, human-quality answers around the clock.
Built for the support teams of tomorrow
Chatonn started with a simple observation: customers expect instant answers, but support teams are stuck juggling tickets, shared inboxes, and growing FAQ pages. AI had the potential to change that - but most solutions were either too rigid, too expensive, or locked into a single provider.
So we built chatonn: a multi-tenant, multi-LLM platform that lets anyone train an AI assistant on their own knowledge base, deploy it in minutes, and keep full control of their data and costs. Whether you run a two-person startup or an enterprise support desk, chatonn scales with you.
AI that sounds human
Natural, empathetic responses built on your own content - not generic scripts.
Multi-tenant by design
Each business gets its own isolated workspace, knowledge base, and configuration.
Deploy in minutes
A drop-in widget, a sync of your docs, and your assistant is live - no engineering required.
One platform, every answer
Everything you need to automate and improve customer support - in a single, beautifully designed workspace.
Multi-LLM by Default
Plug into OpenAI, Google Gemini, Anthropic Claude, Groq, and Ollama - and switch providers from the dashboard without touching your code.
RAG-Powered Answers
Your knowledge base becomes the assistant's memory. Retrieve only the context needed for each question, grounded in your own content.
Analytics That Matter
Track conversations, resolution rates, response times, and CSAT in real time so you know exactly how your support is performing.
Privacy & Security First
Encryption in transit and at rest, granular access controls, and data policies designed around compliance - never training on your conversations.
What we stand for
These principles guide how we build, how we ship, and how we treat every customer.
Customer Obsession
Every product decision starts with one question: does this help our customers' customers?
Privacy by Default
We treat your data like our own - minimal collection, clear policies, and encryption everywhere.
Continuous Innovation
AI moves fast, and so do we. We ship improvements constantly so our users always benefit from the latest models.
Radical Transparency
Clear pricing, honest messaging, and no fine print. What you see is what you get.
Come build with us
See what your support team can do when AI does the heavy lifting. No credit card required, set up in minutes.